Shipping policy
At Krakenbond.net, we are committed to providing reliable and efficient shipping services to our customers.
Shipping Information
At this time, Krakenbond.net provides shipping services exclusively within the contiguous United States. Shipping charges are based on current UPS and USPS rates and are calculated at checkout.
We regret to inform you that we are unable to ship to Alaska, Hawaii, U.S. territories, Canada, Mexico, or other international locations.
Free Shipping
Enjoy free shipping on all orders over $50! For orders below $50, the shipping cost will be displayed during the checkout process.
Delivery Options
- Standard Shipping: Most orders are delivered within 3-4 business days, depending on your location and the shipping carrier.
- If a faster shipping option is available for your location, it will be presented at checkout. Additional fees may apply based on the selected service.
Order Processing
We process orders promptly to ensure fast delivery. Orders placed before 1:00 PM Eastern Time on business days will typically ship the same day. Orders received after this time, on weekends, or on holidays will be processed the following business day.
Please note: During peak seasons or holiday periods, processing times may take slightly longer. If there’s an issue with your order, such as an out-of-stock item, we’ll contact you as quickly as possible to offer an alternative solution.
Tracking Your Order
Once your order has been shipped, you’ll receive a confirmation email containing a tracking number. Use this tracking number to monitor your shipment through the carrier's website.
If you’ve created an account with Krakenbond.net, you can also log in to your account to view your order history and track shipments directly from your dashboard.
Shipping Address
To avoid delays, please double-check that your shipping address is correct and complete when placing your order. Krakenbond.net cannot be held responsible for delivery issues caused by incorrect or incomplete addresses.
Note: "Products cannot be shipped to PO Box addresses.
If you need to update your shipping address after completing your order, contact us at hello@krakenbond.net as soon as possible. We will do our best to accommodate changes before your order ships.
Delivery Delays
While we strive for timely delivery, please understand that unforeseen circumstances or carrier-related issues may cause delays. If your package hasn’t arrived within the expected timeframe, feel free to contact us for assistance.
Returns and Exchanges
For information on returns or exchanges, please refer to our Refund Policy or contact us for further assistance.
Need Help?
If you have any questions regarding our shipping policy or need support with your order, reach out to us at hello@krakenbond.net. We’re here to help and ensure a smooth shopping experience!
